Since all items are custom made, all orders are non-refundable.  Sale is considered final at the time the order is placed and completed online.

In the instance that a specific brand ordered is not available or on backorder, a comparable substitute may be used to fulfill the order.

Shipping rates for your order will be calculated and displayed at checkout.  Note that the number of days listed with each shipping option are an average.  Shipping times vary based on your location. 

All custom apparel orders are considered PRE-ORDERS.  Orders do not go into production until the order is received by the Design Shop.  Orders will typically ship within 3-4 weeks of the order being placed.

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process. The prices we charge for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.